Privacy
Policy.

How we handle your data.

Leen's Antiques & Furniture ("Leen's", "we", "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights in relation to it. We comply with the General Data Protection Regulation (GDPR) and the Information Technology Act, 2000 (India).

What information we hold.

Enquiry and purchase data: When you contact us or make a purchase, we collect your name, email address, postal address, telephone number, and correspondence history. This is required to fulfil your order or respond to your enquiry.

Newsletter subscribers: If you subscribe to our newsletter, we hold your email address and the date of subscription. You may unsubscribe at any time by replying with "Unsubscribe" or using the link in any newsletter.

Payment data: We do not store credit card or banking details on our systems. Payments are processed by PCI-DSS compliant third-party providers. We retain only the transaction reference and amount.

Website analytics: We collect anonymised usage data (pages visited, session duration, browser type) to understand how the site is used. This data is not linked to individuals and is not shared with third parties for advertising.

Purpose of processing.

We use your personal data only for the purposes for which it was collected:

• Responding to enquiries and fulfilling purchases
• Arranging delivery and managing freight documentation
• Sending our newsletter (only to subscribers)
• Complying with legal and regulatory obligations
• Improving our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

How long we keep your data.

Purchase and transaction records are retained for seven years in accordance with Indian taxation law and GDPR requirements for contractual obligations. Enquiry correspondence is retained for three years. Newsletter subscriber data is retained until you unsubscribe.

What you can ask of us.

Under GDPR and applicable Indian law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to processing for direct marketing
• Request portability of your data in a machine-readable format

To exercise any of these rights, write to enquiries@leens.in. We will respond within 30 days.

Questions about this policy.

If you have any questions about this privacy policy or our data practices, please contact us at enquiries@leens.in.